Privacy Policy

Since 1832, our business and reputation have been built on trusted relationships with our customers, employees, and other stakeholders. The protection of information in our custody is a critical component of these trusted relationships.

As part of our ongoing commitment to fostering and maintaining trust, Scotiabank has established a robust privacy program that is designed to protect the personal information entrusted to us.

We work hard to:

• Be Accountable: We have established a foundational privacy framework that sets out the structure and accountability for the treatment of personal information across the Bank. Our privacy framework is overseen by a dedicated Privacy Office, led by our Global Privacy Officer, that sets and maintains Scotiabank’s privacy program.

• Be Safe: We have implemented measures designed to protect the personal information that has been entrusted to us.

• Be Respectful: We collect, use, and disclose personal information in a manner that is fair, ethical and non-discriminatory.

• Be Useful: We use information to deliver value, enhance the banking experience, and to manage our business.

• Be Adaptable: We monitor privacy and data protection laws, standards and industry practices so that we can provide our products and services in a privacy-respectful manner.

• Be Transparent: We explain how we handle personal information in a clear and easily accessible manner.